You Can Profit From the Current Economy

You Can Profit From the Current Economy

Jay Wagner asked: Normal 0The current economy is in bad shape – at least that’s what all of the pundits tell us. The conventional wisdom in times like these is to put stop loss orders on everything, put everything you can into blue chips, or settle for the safe, low returns of Treasury securities.I’m here [...]

Reality Check. the Global Economy Call Center Experience Needs a Makeover

Reality Check. the Global Economy Call Center Experience Needs a Makeover

Rich Digirolamo asked: So you dial the phone and the voice on the other end sounds foreign. You immediately decide this is going to be an awful customer service experience. You start thinking had you known technical support was going to be across the ocean you would have chosen a different company; a different brand [...]